Erin Shaben

Hi, I'm Erin! 👋

I'm a Documentation Engineer Lead with a background in software engineering and developer relations. I came into tech through a coding bootcamp with zero prior coding experience, which meant a lot of late nights, a lot of "wait, why isn't this working," and slowly getting good at it. I spent years as a software engineer before feeling the pull toward developer relations, partly because I remembered exactly what it felt like to be stuck on docs that didn't answer the question I actually had.

These days I'm focused on building documentation and knowledge systems that make building easier, both for people and, increasingly, for AI. I love that there's always something new to learn, and even more, I love that good docs mean developers spend less time stuck and more time building.

One of the most rewarding parts of my career has been getting the opportunity to lead a team. It's one thing to solve a problem yourself; it's another to help someone else get there, and watching that click for people never gets old. In a way, it's an extension of the same thing that drew me to developer relations in the first place: supporting people, whether that's a teammate or a developer trying to find an answer.

And when I'm not thinking about any of that? I'm probably being dragged around the neighborhood by my two dogs, showing up as the fun aunt, sweating through a pilates class, or refusing to put down whatever book I'm currently obsessed with (most likely a thriller).